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Summary of PC client problems

boya 513 2023-12-14

1, the whole detection alarm system detection effect is poor

You can lower the confidence level appropriately, view the location of the alarm box in the detection area, and draw the alarm box. The default detection area is in the alarm box.

2, the entire detection alarm system if there is an inaccurate alarm false alarm

You need to pay attention to the retention time (detection interval) and alarm interval (how much time each alarm is detected) in the alarm Settings.

3, the entire detection alarm system if there is a detection result, but the horn does not alarm,

You need to check whether voice binding is enabled. There are also cases where the relevant audio Settings are incorrect, you can check whether the relevant audio content is set and whether the aac alarm audio is added.

4, in the use of behavior detection of personnel leave the post detection is not real-time alarm, some cases are false alarms

It needs to be used with its departure time, that is, how long the person will leave the police.

5. What do I mean if the configuration rule is enabled or not

If the following algorithm is not enabled, there is no alarm, and it is supported when it is enabled

6, currently want to achieve mqtt configuration this, how to configure

At present, it is recommended to use http, not mqtt, and if necessary, you can ask technical support for relevant information

7, After the division of the area, the area is the helmet detection or the outside of the area?

There's no helmet zone at the moment, human zone

8. Can a stereo directly play the alarm sounds of both boxes? Or does each box need a separate stereo?

Each device needs to be connected separately

9, intelligent analysis Settings should be completed there should be multiple screens, only show part of how to solve?

Pay attention to the channel Settings, whether the configuration is correct, all channels must be added in the order of 0 to 15, if skipping the order may cause the AI to identify problems.

If the device is properly connected, check whether Display all cameras is selected.

10, audio linkage requires alarm audio, can only upload acc format, how to convert?

Ask technical guidance for specialized tools to make the switch

11. To join the channel, do you need to synchronize the information added by technical personnel

If not, restart the program on the server. Run the following command: pm2 restart eis_app. The background program will be synchronized once a day, and the restart will be synchronized once

12, the camera is online, the relevant Settings are set correctly, the intelligent analysis page can see the image, the detection has no effect

Pay attention to the reliability Settings of the target, and set the global reliability in the system management.

13, the technical support personnel asked for the id of the device, where is it obtained?

In System Management - Hardware Settings - Device Number

14, how to detect whether the camera itself causes the picture to not play normally?

Download the vlc software, media - open the network stream - fill in the rtsp, check whether it can be detected normally.