After installing on PC, it prompts that the file cannot be executed ?

A: Right-click the application and select Open with administrator privileges

Q: Why is the interface not fully displayed on PC?

A: You need to set the scaling and layout of the computer display settings to 100%

 

Q: Why can’t the PC find cameras in the same LAN?

A: You need to turn off the computer firewall and then search.

 

Q: Why is there no picture after the wired connection searches for the camera?

A: Check whether the camera IP is in the same network segment as the computer.

 

Q: Why can’t the 4G camera access the Internet ?

A: Check whether the antenna is connected correctly. As shown in the picture, if the camera tail line is a female one, it needs to be connected to a male antenna. If the camera tail line is a male head, it needs to be connected to a female antenna.

 

 

Q: How to check 4G status?

A: 

Q: SIM card not detected (Check SIM Error)

A: Check whether the SIM card is inserted correctly or change the SIM card.

The correct method is: put the SIM card with the notch facing outward and insert the chip board.

Q: The camera cannot dial the number or connect to the online platform?

A: First check whether the 4G module starts successfully

Is the SIM card detected? there is no problem, the SIM card is in arrears or the SIM card contact is poor (remove the SIM card and reinsert it)